In most coaching institutes, feedback is collected — but not actually used.
Teachers either ignore feedback or feel personally attacked
Students don’t feel safe giving honest opinions
👉 Result: Student dissatisfaction, no visibility into teaching quality, and rising dropouts — especially in Tier 2/3 cities.
Everyone wants better education outcomes, but no one trusts the feedback system. It’s not about getting more feedback — it’s about making feedback safe, clear, and useful.